Organisations can do good things AND bad things at the same time. Just like people.

What if we’re underestimating the power of the small changes that lie more easily within our reach?

Phoenix is a checklist of questions developed by the Central Intelligence Agency to encourage agents to look at a challenge from many different angles.

Working from a screen is efficient but when it comes to culture, efficiency isn’t everything.

Managers now have to deal with completely different mindsets about what work is and where it should happen

Paul Taylor

Innovation Coach and Co-Founder of @BromfordLab. Follow for social innovation and customer experience.

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